Not happy I am not happy with your service. On April 17. I was miss-leaded by your information to assume that the regular delivery time was 5 days, and I gave 20% extra $ to have my frame in 2 days. When I tracked the package, the expected delivery day was April 29. I missed my deadlines because of that. I expect to get my 33$ for \'speedy delivery\' back.
You may be loosing big orders from me. This was a test order. Also, the marked weight on the parcel was 2x more than reality (hence the larger amount for delivery then promised by your Web-page?) Very negative experience.
KEENART NOTE: please note rush order process is different than shipping method, you asked for free Ground shipping only, we are sorry you missed your deadline.
Jarmila K., Montreal | looks great! We received the photo\'s today they look great! Thank you again for everything, we will order again with out question.
Trevor, | Hello to the Keenart Team, I just wanted to say thank you for orders. I had the chance to review each of the prints and you did an amazing job. The prints arrived in mint condition and were very well process. So thank you!
Always a pleasure working with you!
Mamood, | absolutely beautiful! My frame arrived quickly soon after my online order - and it\'s absolutely beautiful! Very reasonable price for custom framing. Quick reply to my emails - customer service.
Will be back soon!
Richard English, Nanaimo |